Terms & Conditions

Our valuable clients from USA, UK, Australia, Canada, South Africa, UAE, Turkey, Iraq, Greece, Brazil and other countries need to accept the following terms and conditions before recharging Grameenphone, Banglalink, Citycell, Teletalk, Robi and Airtel prepaid and postpaid mobile:

1. Youiload.com reserves the right to edit, alter, modify or change the terms and conditions without any prior notice. We shall not be responsible for any errors or omissions contained on the website and reserve the right to make changes without prior notice.

2. All the products and the price shown on the website may change without any prior notice.

3. The website reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price on the website. This shall be regardless of whether the order has been confirmed and whether payment has been already collected from you. We will either refund the money or adjust payment ( limited payment option in this case) upon your request.

4. We reserves the right to refuse delivery for credit card payments even if the credit card company has authorized the transaction.It is mandatory to give home or office landphone numbers for all such orders. We will confirm your order by phone before processing your order.

5. If there is a mistake made by customer, or customer give us wrong mobile number and we can not deliver or if the recepient does not want to accept order, then we will not refund the order. We will charge our full admin fees 100 taka if you want to recharge your order to other mobile( payment method is limited in this case).

6. You are required to pay for any order placed by you on our website (Paypal, Western Union, bank transfer) as long as goods are as specified on our website and are delivered to you in good condition.

7. The website shall not be liable for any delay in delivery due to delays caused by acts of god like floods, fire, war, strike, riots or any cause that is beyond the control of the website.

8. You agree that the maximum liability arising from any product sold on the website shall be the price of the product ordered by you. In no event shall the website, its directors, officials, representatives and employees be liable for any damages relating to products sold on the website.

9. We shall not be liable for any damages including viruses etc. arising from the operation, content, or use of the Website.

10. We do not hold any reponsibility for any changes in PayPal's policy.

11. The website design, text, graphics and all the website software are Copyright © 2011 Youiload.com.

12. We may disclose information to companies that work with us or to law enforcement officials.

13. We may also provide information to other organizations for fraud protection and credit risk reduction.

14. We securely protect your personal message for the order. It is possible that your message may be viewed by an order processing representative.

15. We use cookies to to identify you in case you have visited us earlier and to store items in your shopping cart between the visits. Our cookies do not contain any personally identifying information.

16. We will save your IP address for security purpose and counting number of visitors.

17. We use highest security system 128 bit SSL. We do not record your credit card information. Your card number and information directly goes to the banking gateway for verification once submitted. Its secure and reliable and we never get a single complaint from clients.

18. We do not accept refund once you place an order. If you want to recharge different number (provided that we haven't recharge your mobile), you need to give us at least 12 hours notice. We may refuse to charge different number without any explanation even if you give us 12 hours notice. 100 taka admin fees apply for changes in details.

19. We will not recharge your mobile number if the mobile number is not contactable upto 24 hours after we receive your order or recepient refuse to accept recharge. In that case, we will cancel the order without any refund. We may accept other mobile number to recharge with 100 taka admin fees, if you contact us within 48 hours after the order.

20. If recharge is not successful for some reason, receiver must notify us within 1 hour after we contact them. Otherwise, we may refuse to recharge again.